Need to change information on a project we made for you?
You may request to change static information up to one year after you are billed. This includes items such as addresses, names, phone numbers, and more. This is considered a simple update and is charged at a flat rate of $5 per item.
You may also request more advanced changes to your projects, such as changing footage of an old store to a new store. These are considered advanced updates and are quoted on a case by case basis at 50% off normal rates. Advanced updates are limited to quotes up to 8 hours total labor or 25% video difference than the original project. Update projects quoted for longer than 8 hours total labor or that have more than 25% video difference than the original project will be billed at normal rates as a new project and not an update.